Frequently Asked Questions
Find answers to the most common questions about Maximum VPN.General
What is Maximum VPN?
What is Maximum VPN?
Maximum VPN is a free VPN service that provides fast, secure, and private internet access through 22 servers across 8 European countries. It uses the advanced VLESS protocol for maximum speed and security.
Is the service really free?
Is the service really free?
Yes, Maximum VPN is completely free. There are no payments, no tariffs, no hidden costs. You get full access to all servers and features at no charge.
What platforms does Maximum VPN support?
What platforms does Maximum VPN support?
Maximum VPN works on iOS, Android, Windows, and macOS through the Happ client application. You can also manage your account via the web dashboard, the Telegram bot, and the Telegram Mini App.
What is Happ?
What is Happ?
Happ is the cross-platform VPN client application used to connect to Maximum VPN servers. It is available for iOS, Android, Windows, and macOS.
How many devices can I use simultaneously?
How many devices can I use simultaneously?
There is a limit on the number of simultaneous devices. You can check and manage your connected devices in the Devices section of your dashboard.
Account & Registration
How do I create an account?
How do I create an account?
You can register using three methods:
- Email and password — classic registration with email verification
- Google OAuth — one-click sign-in with your Google account
- Telegram Login — instant registration through Telegram
Can I link multiple sign-in methods to my account?
Can I link multiple sign-in methods to my account?
Yes. You can link email, Google, and Telegram to a single account. Go to Profile Settings to manage your linked methods.
I forgot my password. How do I reset it?
I forgot my password. How do I reset it?
On the login page, click Forgot Password. Enter your email address, and you will receive a password reset link. Follow the link to set a new password.
Can I change my email address?
Can I change my email address?
Yes. Go to Profile Settings in your dashboard to update your email address.
Connection & Servers
How do I connect to the VPN?
How do I connect to the VPN?
- Install the Happ client on your device
- Copy your subscription link from the dashboard, the Telegram bot, or the Mini App — the link is copied to your clipboard
- Paste the copied link into Happ and connect
Which server should I choose?
Which server should I choose?
For the fastest connection, choose the server closest to your physical location. If you need to access content from a specific country, connect to a server in that country. See Servers & Locations for the full list.
What protocol does Maximum VPN use?
What protocol does Maximum VPN use?
Maximum VPN uses the VLESS protocol with TCP Reality and XHTTP transport. This provides full encryption, high speed, and excellent resistance to traffic detection and blocking. See VLESS Protocol for details.
My connection is slow. What can I do?
My connection is slow. What can I do?
Try these steps:
- Switch to a server closer to your location
- Try a different server in the same country (especially in the Netherlands, which has 12 servers)
- Restart the Happ application
- Check your base internet speed without the VPN
Telegram
How do I use the Telegram bot?
How do I use the Telegram bot?
Open @MaximumVPN_official_bot in Telegram and tap Start. The bot lets you check your account, get your subscription link, and change settings. See Telegram Bot for details.
What is the Telegram Mini App?
What is the Telegram Mini App?
The Mini App is a full dashboard built into the Telegram bot. It lets you view your profile, manage devices, and check your subscription — all without leaving Telegram. See Telegram Mini App.