FAQ - Maximum VPN

Is the service really free?

Yes, Maximum VPN is completely free. No payments, no tariffs, no hidden conditions. Just register and use quality VPN.

How do I register for Maximum VPN?

Go to app.maximum-vpn.com and create an account using one of three methods: email and password, Google, or Telegram. Detailed instructions — in the Registration section.

How do I connect to the VPN?

Install our app: Maximum X on iPhone, iPad, and Mac, or Maximum VPN on Android.
Sign in (or create an account right in the app) and tap the connect button — no subscription link needed.

On Windows and on Intel Macs you use Happ: copy the subscription link from the dashboard, Telegram bot, or Mini App and paste it into the app.Step-by-step instructions — in the Quick Start section.

What is the 'subscription link'?

The subscription link (subscription URL) is a configuration link containing settings for all available servers. It is not a paid subscription, but a technical URL for configuring the VPN client. You only need it for Happ and other third-party clients. In the Maximum X and Maximum VPN apps you just sign in.

What platforms are supported?

Maximum VPN works on all major platforms:

iOS and iPadOS (15+) — Maximum X, instructions
macOS (12+, Apple Silicon) — Maximum X, instructions
Android — Maximum VPN, instructions
Windows (10+) — Happ, instructions

On Intel Macs, use Happ — see Install on macOS.

How many devices can I connect?

You can connect up to 10 devices to your maximum VPN account.. You can manage devices in the Devices section of the dashboard.

VPN won't connect. What should I do?

Try the following:

Check your internet connection.
Try a different server in the app.
Update the app to the latest version.
If you use Happ, refresh the subscription link (re-copy it from the dashboard and paste it into Happ).
If the problem persists — contact support.

More details — in the Troubleshooting section.

How do I switch servers?

In the Maximum VPN app on Android, open the Servers tab and pick a country — or let the app choose automatically. In Maximum X, pick a country from the server list. In Happ, disconnect the current connection, select a different server from the list, and reconnect. All available servers are already loaded.

How do I invite a friend?

In the dashboard, copy your referral link and send it to a friend. The referral link can also be found in the profile settings.

How do I link Telegram to my account?

Go to profile settings in the dashboard and use the Telegram linking option. After linking, you will be able to manage the VPN through the bot @MaximumVPN_official_bot.

I registered via Google, do I need a password?

When registering via Google, you are prompted to set a password. This is optional but recommended — a password allows you to sign in via email even if the Google account is unavailable.

How do I contact support?

Through the support page on the website — submit a request and we will respond as soon as possible.Follow news and maintenance notifications on the @MaximumVPN_News channel.More details — in the Support section.