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If you have questions or issues with Maximum VPN — we are ready to help. Choose a convenient contact method.

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Contact Methods

Support Page

Support page on the official website. Submit a request and we will respond as soon as possible.

News Channel

Channel @MaximumVPN_News — service news, maintenance notifications.

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Before Contacting Support

To help us assist you faster, please prepare the following information:
  • Platform — iPhone/iPad, Mac, Android, or Windows
  • App and its version — Maximum X, Maximum VPN, or Happ; the version is shown in the app settings
  • Problem description — what exactly is not working, when the problem started
  • Screenshot or screen recording — if the problem is visual

FAQ

Answers to popular questions — your problem may already be solved.

Troubleshooting

Step-by-step instructions for resolving common issues.
Most problems are solved by updating the app and signing in again (in Happ — by re-importing the subscription link). Try this before contacting support.