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Support

Need help with Maximum VPN? We are here to assist you. Choose the support channel that works best for you.

Contact Us

Support Page

Visit our support page for direct assistance from the team

News Channel

Follow @MaximumVPN_News for service updates and maintenance schedules

Before Contacting Support

To help us resolve your issue faster, please have the following information ready:
1

Describe the problem

Explain what you are experiencing in detail. What were you trying to do, and what happened instead?
2

Include your device info

Let us know your:
  • Device (e.g., iPhone 15, Samsung Galaxy S24, Windows 11 PC)
  • Operating system version (e.g., iOS 17.4, Android 14, Windows 11 23H2)
  • Happ version (found in the app settings)
3

Note the server you used

If the issue is connection-related, tell us which server location (country) you were trying to connect to.
4

Share error messages

If you see any error messages, include the exact text or take a screenshot.

Self-Help Resources

Before reaching out, you may find your answer in these resources:

FAQ

Answers to the most frequently asked questions

Troubleshooting

Step-by-step solutions for common issues

Quick Start

Setup guide for new users

Stay Updated

Follow our news channel for service announcements, maintenance schedules, and new features:

Maximum VPN News

Follow @MaximumVPN_News on Telegram for the latest updates
Many issues are resolved during scheduled maintenance. Check the news channel to see if a known issue is already being addressed.