> ## Documentation Index
> Fetch the complete documentation index at: https://docs.maximum-vpn.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> How to contact Maximum VPN support

If you have questions or issues with Maximum VPN — we are ready to help. Choose a convenient contact method.

***

## Contact Methods

<CardGroup cols={2}>
  <Card title="Support Page" icon="globe" href="https://maximum-vpn.com/support">
    Support page on the official website. Submit a request and we will respond as soon as possible.
  </Card>

  <Card title="News Channel" icon="newspaper" href="https://t.me/MaximumVPN_News">
    Channel [@MaximumVPN\_News](https://t.me/MaximumVPN_News) — service news, maintenance notifications.
  </Card>
</CardGroup>

***

## Before Contacting Support

<Info>
  To help us assist you faster, please prepare the following information:
</Info>

* **Platform** — iOS, Android, Windows, or macOS
* **Happ app version** — shown in the app settings
* **Problem description** — what exactly is not working, when the problem started
* **Screenshot or screen recording** — if the problem is visual

***

## Useful Links

<CardGroup cols={2}>
  <Card title="FAQ" icon="circle-question" href="/en/help/faq">
    Answers to popular questions — your problem may already be solved.
  </Card>

  <Card title="Troubleshooting" icon="wrench" href="/en/help/troubleshooting">
    Step-by-step instructions for resolving common issues.
  </Card>
</CardGroup>

***

<Tip>
  Most problems are solved by updating the Happ app and re-importing the subscription link. Try this before contacting support.
</Tip>