> ## Documentation Index
> Fetch the complete documentation index at: https://docs.maximum-vpn.com/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Answers to frequently asked questions about Maximum VPN

Answers to the most popular questions about Maximum VPN. If you did not find your answer — contact [support](/en/help/support).

***

<AccordionGroup>
  <Accordion title="Is the service really free?">
    Yes, Maximum VPN is completely free. No payments, no tariffs, no hidden conditions. Just register and use quality VPN.
  </Accordion>

  <Accordion title="How do I register for Maximum VPN?">
    Go to [app.maximum-vpn.com](https://app.maximum-vpn.com) and create an account using one of three methods: email and password, Google, or Telegram. Detailed instructions — in the [Registration](/en/getting-started/registration) section.
  </Accordion>

  <Accordion title="How do I connect to the VPN?">
    1. Register at [app.maximum-vpn.com](https://app.maximum-vpn.com).
    2. Download the **Happ** app for your platform.
    3. Copy the subscription link from the dashboard, Telegram bot, or Mini App (the link is copied to your clipboard).
    4. Paste the copied link into Happ and tap "Connect".

    Step-by-step instructions — in the [Quick Start](/en/getting-started/connect) section.
  </Accordion>

  <Accordion title="What is the 'subscription link'?">
    The subscription link (subscription URL) is a configuration link containing settings for all available servers. It is not a paid subscription, but a technical URL for configuring the VPN client. Copy it to your clipboard and paste into the Happ app to connect.
  </Accordion>

  <Accordion title="What platforms are supported?">
    Maximum VPN works on all major platforms through the Happ app:

    * **iOS** (15.0+) — [instructions](/en/install/ios)
    * **Android** — [instructions](/en/install/android)
    * **Windows** (10+) — [instructions](/en/install/windows)
    * **macOS** — [instructions](/en/install/macos)
  </Accordion>

  <Accordion title="How many devices can I connect?">
    You can connect up to 10 devices to your maximum VPN account.. You can manage devices in the [Devices](/en/dashboard/devices) section of the dashboard.
  </Accordion>

  <Accordion title="VPN won't connect. What should I do?">
    Try the following:

    1. Check your internet connection.
    2. Try a different server in the Happ app.
    3. Refresh the subscription link (re-copy from the dashboard and paste into Happ).
    4. Update the Happ app to the latest version.
    5. If the problem persists — contact [support](/en/help/support).

    More details — in the [Troubleshooting](/en/help/troubleshooting) section.
  </Accordion>

  <Accordion title="How do I switch servers?">
    Open the Happ app, disconnect the current connection, select a different server from the list, and reconnect. All available servers are already loaded via the subscription link.
  </Accordion>

  <Accordion title="How do I invite a friend?">
    In the dashboard, copy your referral link and send it to a friend. The referral link can also be found in the profile settings.
  </Accordion>

  <Accordion title="How do I link Telegram to my account?">
    Go to [profile settings](/en/dashboard/settings) in the dashboard and use the Telegram linking option. After linking, you will be able to manage the VPN through the bot [@MaximumVPN\_official\_bot](https://t.me/MaximumVPN_official_bot).
  </Accordion>

  <Accordion title="I registered via Google, do I need a password?">
    When registering via Google, you are prompted to set a password. This is optional but recommended — a password allows you to sign in via email even if the Google account is unavailable.
  </Accordion>

  <Accordion title="How do I contact support?">
    Through the [support page](https://maximum-vpn.com/support) on the website — submit a request and we will respond as soon as possible.

    Follow news and maintenance notifications on the [@MaximumVPN\_News](https://t.me/MaximumVPN_News) channel.

    More details — in the [Support](/en/help/support) section.
  </Accordion>
</AccordionGroup>